“Orders get lost or changed between the waiter and the kitchen.”
The order goes to the kitchen the moment it is taken. Dishes that need a choice, such as size or spice level, cannot be sent without one.
Tables, kitchen tickets and delivery orders in one system, so the kitchen cooks what the guest asked for and you can see where every order stands.
of sales is what a typical full-service restaurant keeps as profit before tax.
United States, 2024quick-service orders was wrong in a mystery-shopper study of 13 chains.
United States, 2025is the commission Sri Lankan restaurateurs reported paying to delivery apps.
Sri Lanka, 2021With margins this thin, a wrong order, a stuck ticket or an unrecorded discount is the difference between a good month and a bad one.
The order goes to the kitchen the moment it is taken. Dishes that need a choice, such as size or spice level, cannot be sent without one.
Every kitchen ticket shows how long it has been waiting, on a board the whole kitchen can see.
Tables are laid out by zone and marked free or busy, with the bill and waiting time on each one.
Orders from PickMe Food and other delivery partners arrive in the same queue as dine-in and takeaway.
Each dish has a recipe, so every sale takes its ingredients off stock. You see what was used against what was bought.
Staff sign in with their own PIN and only do what their role allows. Voids, refunds and discounts show in your reports by person.
Choose dine in, takeaway or delivery, pick the table and start adding dishes. The order is in the kitchen before the waiter is back at the counter.
New, cooking and ready tickets sit side by side with how long each has waited. Delivery-app orders appear in the same place.
Sales by dish, by order type and by branch are ready when you close. Recipes turn those sales into ingredient usage, so tomorrow's order to the supplier is based on tonight.
Card terminals handled 438 million payments in 2025, up 26% on the year before. LankaQR, which 460,990 merchants had registered for by the end of the year, also accepts UPI, Alipay+ and UnionPay apps, which matters when your guests are visitors.
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